Shipping & Returns

Orders may take up to 2 business days to process before shipping out. That being said, we do everything we can to ship your order the same day it arrives, if possible.  Orders ship out from our main facility in Denville, NJ 07834.  Free shipping to orders greater than $50.  This offer excludes bulk cases which are a assigned a fixed $10 shipping charge per case.

Tracking information will be sent to your email so you know where your package is at all times during the delivery process.

Return Policy

Kariba Farms wants you to be satisfied, our return policy allows you to send back the product within 14 days from the date you receive your order. A refund for the order amount, minus the shipping charge will be given upon receipt of the returned items. You must notify us immediately after receiving the product if there is any issue with the order, so that can start the return process due to the perishable nature of our products. Restocking fees of up to 20% may apply to certain returned items or if you take more than 14 days to return the product. No returns will be processed after 45 days. Refunds can take up to 48 hours to be processed after receipt of returned product. If you have any allergies or specific requests for your order, please contact us as soon as you place your order so that we can make sure to assist your needs properly. We will not be held responsible for items containing allergens sent if you do not notify us of your allergies at the time of order.

Do not hesitate to contact us at sales@karibafarms.comor 1-855-457-0337

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Canada Orders:

Since your order will be shipped outside the country, UPS may charge international customs or brokerage fees. Kariba Farms is not responsible for these fees, even if you do not accept the package. Please check your country's current laws, policies, etc concerning international shipping. Usually, shipping by US Mail will be free of these fees, but please check US Mail policies if you choose this option before ordering. When in doubt, give us a call and we will be happy to answer all of your questions.

1-800-442-1969